FanShield Reviews

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Death

I spent ?$700 on tickets for a blues fest and I was asking for a refund for only one of the vip tables that was purchased. The funeral is the day of the event and I still haven't heard anything about a refund. I was able to get one of the tables for someone else but the other one was going to be a total loss. I feel like I was being called a liar due to a family member died. I had insurance for the tickets do what is the deal? deal?

User's recommendation: Be leary.

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ID
#2919327 Review #2919327 is a subjective opinion of poster.
New Reviewer

Makes getting refund impossible!

comI got a very sick stomach ache 12 hours before the event and spent all day in bed. I made the claim at 12noon knowing there was no way I could attend a dance event . They will not give me a refund because I did not get a doctor to write me a note saying I was sick and cold not attend the event. It makes it impossible to make a claim . comp

User's recommendation: do not purchase at all. total BS.

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ID
#2913836 Review #2913836 is a subjective opinion of poster.
Location
Richmond, California

Useless insurance

I purchased as insurance because I wanted to make sure I would be reimbursed if something came up. I was sick the night before the outdoor party and got up throughout the night with bowel and stomach issues. The next day I felt weak and knew I was not strong enough to go to an outdoor dance party so I submitted a claim. They will not fulfill the claim because they said I need a doctor visit proof. I didnt need to go to the doctor. I simply was sick and needed to stay in bed. This is useless insurance if the only way you can claim being sick is to go to the doctor

User's recommendation: Do not use. Useless.

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ID
#2912969 Review #2912969 is a subjective opinion of poster.
Location
Richmond, California

Do not ever purchase this insurance

I purchased this insurance for a Big dance event on Sunday. Saturday evening I came down with a bad stomach ache. I was up going to the bathroom throughout the night. I have had this colitis issue before. I was in bed all day during the event and filed a claim at noon. I did not seek a doctor because I knew that I would be well in a day or two but was certainly not well enough to go dancing. They denied my claim because they said I needed Proof of a doctor visit. This is ridiculous. Just because someone is not feeling well enough to go to event doesnt mean they have to rush to a doctor. This insurance is completely useless This insurance is completely useless

User's recommendation: Completely useless insurance.

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ID
#2912956 Review #2912956 is a subjective opinion of poster.
Location
Richmond, California

The links are not working to cancel and get a refund

Links finally worked . Problem now is Fanshield like all insurance companies are trying their best to not pay . I need to produce a doctor excuse for me after a 3 day stay in the hospital and an excuse for her . Stating she had to stay home to care of me . We are not in high school anymore . Freaking ridiculous. Ill never purchase the insurance again
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ID
#2763477 Review #2763477 is a subjective opinion of poster.
Location
Belvidere, Illinois
New Reviewer
I bought tickets to Playland in Vancouver, B.C. Canada I also bought the "fanshield" protection just in case one of the children got sick and we couldn't attend because the tickets are on a specific day. Three of the children (my nieces and nephew) got sick with a...
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ID
#2715684 Review #2715684 is a subjective opinion of poster.
Loss
$250
Preferred solution
Full refund

Worse company Ever

Stay away far away they want you to ho with covid they don't give a *** wtf did I pay for here's prime example of a company that doesn't give a *** STAY AWAY FAR AWAY

User's recommendation: Heck no never.

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ID
#2514091 Review #2514091 is a subjective opinion of poster.
Location
Saint Clair, Michigan

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Verified Reviewer
New Reviewer

Waste of money

We had purchased tickets to an event at the Gaylord Texan. We thought we would go ahead and purchase the insurance to be on the safe side. I tested positive for COVID and became sick. When we tried to cancel our tickets, they said that the pandemic was not covered by the insurance. I would think that it would be one of the main reasons to have it. So I was not getting any of my money back.

User's recommendation: Not recommended.

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ID
#2341727 Review #2341727 is a subjective opinion of poster.
Loss
$187
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Dont waste your $$

Fan Shield Is a ripoff!!! I purchased it because we did not know when our daughter was going to give birth.We found out we need to be there the same time as the concert tickets we purchased. I sent them our Expedia travel plans, but now they want me ask my daughter to get them a copy of her hospital stay, REALLY!!! Don't was your money!!!
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ID
#1807440 Review #1807440 is a subjective opinion of poster.
Cons
  • Require very personal information to get a refund
Loss
$268
Preferred solution
Full refund

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